Is that possible?
It kind of is. At least, it's possible to be too big for our little local branch of the U.S. Post Office. We live in a small town. The sort of town where, if you sneeze, you miss us while traveling in between Hasbrouck Heights and Carlstadt. We ship our packages from our local branch of the post office; the service is good there, I love the employees, and it's right next to the 7-11, so I can get good coffee and an Entenmann's danish in the morning.
(Have you noticed how good 7-11 coffee is?!)
On the website, we offer $5 flat rate Priority Mail shipping, no matter the size of your order, to anywhere in the United States. That's feasible because most orders fit into the small flat-rate shipping box.
With all the cellophane done up pretty and the raffia tying it at the top, these fit perfectly into the medium flat rate boxes.
Anyway, a good portion of your purchases are just a hair too big for the small flat rate box but don't rate the medium box. They get the nearly-cubic Priority Mail box, which isn't flat rate, but a great size when a customer orders scrubs or just too many things for the small box.
I had shipments to get out today, one in a small box, one in that nearly-cubic box. I only had one small box left, and none of the cubes, so off to the post office I went. I asked for 5 of the cubes so I don't have to go back again immediately, and my favorite chick there gave them to me... and then kind of admonished me. They'd realized that every time I walked in, all of the small flat rate boxes & cubes were walking out. Apparently, they simply don't have the capacity to handle your average walk-in flat rate Priority Mail customer and Reef Botanicals. We're growing too fast and they can't accommodate!
Personally, we think that's pretty funny. And pretty cool.
So thank you. Thank you to our customers who made us too big for our post office and gave us a good laugh.
Don't worry. I've ordered a slew of the Priority Mail boxes directly from the USPS website, as directed by the chick who admonished me. You'll still get your stuff!
(Oh, and if you're Canadian? You get flat-rate $5 shipping for regular mail, no matter the size of the order. If you want international Priority Mail, contact us and we'll talk.)